
E-mail:
info@diy4x.com
Attention
all customers using email. You will receive a response to your
email if it comes through. If viruses are detected in your email
it is automatically intercepted and deleted. These emails are
not available for me to read so if you do not receive a response
please call me. So if you send an email and don't get a response
you may want to scan your system! Email is unreliable at times
and I enjoy direct communication with my customers so don't hesitate
to call.
Orders/Order Status - 712-479-2251
Technical assistance - 712-479-2252
Kert Cohoon, DIY4X
310 Main St.
Little Rock, IA 51243
Custom
Orders
Custom
requests need to be phoned in to Kert or Tracy at 712-479-2251
Money
Order Payments
If
you wish to pay by
money order, phone Tracy at 712-479-2251.
Return/Refund
policy
If you are unsatisfied with your product we will issue a refund
minus a 10% restocking fee on any unaltered normally stocked item.
Custom items are built to your specifications so there are no
refunds on these products so be sure to specify exactly what you
want.
Normally stocked items are anything that can be ordered with a
part number from our website. If there isn't a part number with
it, it's a custom item.
Delivery methods and shipping costs
Normal delivery is DHL ground. Larger items will be shipped via
truck freight. For custom items DIY4X will work with you to find
the best shipping method.
Shipping is calculated by percentage on internet orders.
Many orders can be shipped via Flat rate US mail.
This will save you money so for the best deal on shipping call us.
In stock items ship next day. For your custom requests we will
work out the timing when we discuss your needs.
International, Hawaii & Alaska Orders
Anyone ordering internationally or from
Hawaii or Alaska will need to phone their orders in so that correct
shipping totals can be applied.
Privacy statement
Your privacy is important to us. We will not disclose any of your
personal information to anyone under any circumstances.