Attention all customers using email.
You will receive a response to your email if it comes through. If viruses are detected in your email it is automatically intercepted and deleted. These emails are not available for me to read so if you do not receive a response please call me. So if you send an email and don't get a response you may want to scan your system! Email is unreliable at times and I enjoy direct communication with my customers so don't hesitate to call.
Shop phoneOrders/Order Status - 712-472-0200
Tech line/product info - 712- 479-2252
Kert Cohoon, DIY4X
310 Main St.
Little Rock, IA 51243
CUSTOM ORDERS Custom requests need to be phoned in to
Kert or Tracy at 712-472-0200
MONEY ORDER PAYMENT If you wish to pay by money order,
phone Tracy at 712-472-0200.
RETURN / REFUND POLICY If you are unsatisfied with your product we will issue a refund minus a 10% restocking fee on any unaltered normally stocked item. Custom items are built to your specifications so there are no refunds on these products so be sure to specify exactly what you want.
Normally stocked items are anything that can be ordered with a part number from our website. If there isn't a part number with it, it's a custom item.
DELIVERY METHODS Normal delivery is UPS ground and US mail. Larger items will be shipped via truck freight. For custom items DIY4X will work with you to find the best shipping method.
In stock items ship next day. For your custom requests we will work out the timing when we discuss your needs
INTERNATION, HAWAII & ALASKA ORDERS
Anyone ordering internationally or from Hawaii or Alaska will need to phone their orders in so that correct shipping totals can be applied.
Your privacy is important to us. We will not disclose any of your personal information to anyone under any circumstances.
Anyone ordering Internationally or from Hawaii or Alaska will need to phone their orders in so that correct shipping totals can be applied.
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