Attention all customers using email.

You will receive a response to your email if it comes through. If viruses are detected in your email it is automatically intercepted and deleted. These emails are not available for me to read so if you do not receive a response please call me. So if you send an email and don't get a response you may want to scan your system! Email is unreliable at times and I enjoy direct communication with my customers so don't hesitate to call.

Contact Us - 866-216-0925

Kert Cohoon, DIY4X
310 Main St.
Little Rock, IA 51243

CUSTOM ORDERS

Custom requests need to be phoned in to Kert at 866-216-0925 ext 1

POWDER COAT

Items can now be powder coated. Some items will have a powder coated version listed in the product options. If the item you are interested in does not show a powder coated option, it is still available. Please call to place your order if you are interested in powder coat but you do not see the option listed. More items will be listed with this option over the next few weeks. If the item you are interested in has a powder coat option but the option is not the color you want, this is also available by placing your order over the phone. For more information about powder coat, colors, and pricing contact Kert at 866-216-0925 ext 1.

MONEY ORDER PAYMENT

If you wish to pay by money order, phone Tracy at 866-216-0925 ext 2.

RETURN / REFUND POLICY

NEW RETURN POLICY! PLEASE READ!! As of now, all sales are final. There will be no returns or exchanges accepted.

Now what exactly does this mean. If you order a part on the website or over the phone, and you receive the part number you ordered only to find that you ordered the wrong part number, that part is now yours. If you can't use it, you can sell it to a friend or on eBay. If WE make a mistake, we will more than happily make that right. If you receive the item you ordered, and you ordered the correct item for your application, but it does not fit right, ie holes not lining up or bent incorrectly etc; or we sent you a different part number than what you ordered, this is our mistake and we will happily take that back and make it right.

PLEASE BE CAREFUL WHEN ORDERING. MAKE SURE THAT THE ITEMS IN YOUR CART ARE THE CORRECT PART NUMBER. SOME ITEMS COME IN DIFFERENT STYLES OR SIZES, SO BE SURE YOU ARE ORDERING THE CORRECT ONE FOR YOUR USE.

DELIVERY METHODS

Normal delivery is UPS ground and US mail. Larger items will be shipped via truck freight. For custom items DIY4X will work with you to find the best shipping method. In stock items ship next day. For your custom requests we will work out the timing when we discuss your needs 

INTERNATIONAL, HAWAII & ALASKA ORDERS

Anyone ordering internationally or from Hawaii or Alaska will need to phone their orders in so that correct shipping totals can be applied.

DAMAGES DURING SHIPPING

If your products are damaged in shipping, please file a claim with either UPS or USPS, depending on the shipping method used, immediately. You are in a much better position to file a claim as you can see and describe the damage that we can not see.

PRIVACY STATEMENT

Your privacy is important to us. We will not disclose any of your personal information to anyone under any circumstances.